Our Mission

Wholesale herbal supplements, remedies & treatments.

OUR MISSION

In the nutritional supplement industry, HerbalRose.com has earned a reputation for offering only the highest quality products from the highest caliber companies in the industry. Herbal Rose, Health and Wellness Center takes pride in the fact that we sell only the best quality products and compliment them by providing great customer service. We often do not just provide one product for just one symptom for our clients, but rather, we research many products, companies and their resource suppliers so that we can provide you with the absolute best and highest quality products available. In most cases, we personally have taken and/or muscle tested many of these products we represent. Our whole goal is to help you find the right product which helps you get your desired health results.

HERBALISTS

Herbalists have been around for thousands of years. We use herbs as foods to help bring balance to the body. We’ve known that carrots feed the eyes, berries feed the brain, bananas the heart, prunes the bowel, beets the liver, and garlic builds the immune system, etc. So…our herbs have nutritional and medicinal benefits to the body.

An herbalist does NOT diagnose or treat disease, a licensed medical doctor is the only one who can PRACTICE medicine.

We educate! We become lifestyle coaches looking for those every day lifestyle choices that create imbalances in our body.
• Do we get enough rest? The body does its repair and maintenance when we sleep.
• Are we able to digest and assimilate what we’re eating? It doesn’t matter how well we eat if we can’t utilize the nutrition, it will become a toxin.
• Are we getting enough exercise? Our bodies need exercise to keep the muscles toned. Remember the heart is a muscle. We do not want it fat and flabby.

Each one of us makes choices every day that affects the quality of life we’ll have tomorrow. Become aware and stay informed and make healthy choices.

Herbal Rose is a division of Herbs Plus, Ltd.

RETURNS/QUALITY

100% Money Back Guarantee! Total and complete customer satisfaction is our goal. If for any reason you are not pleased with the quality of the product (excluding books, accessories and special order raw materials), simply request a Return Merchandise Authorization Number (RMA) from us within 10 days of purchase delivery and before you send your merchandise back to HerbalRose.com. Customers can request a RMA number by calling 800-513-7854 or by sending an e-mail.

NOTE: Your request for an RMA number must be placed within 10 days of receiving your package. Failure to do so may result in a denied refund.

PRIVACY AND SECURITY

Herbal Rose is highly sensitive to the privacy interests of consumers and believes that the protection of those interests is one of its most significant responsibilities. Herbal Rose does NOT share information with third-party companies. In acknowledgment of its obligations, Herbal Rose has adopted the following Privacy Policy applicable to information about consumers that it acquires in the course of its business:

Acquisition of Information. We do not acquire any more information about consumers than is required by law or is otherwise necessary to provide a high level of customer service efficiently and securely. To this extent, the only required information is that which must be utilized to fill or deliver supplement orders accordingly.

Our Employees and Privacy. We train all Herbal Rose employees about the importance of ongoing privacy and security. Personal information about consumers is only accessible to those employees who require it to perform their jobs, strictly for Herbal Rose, which are the direct functions of online ordering through discrete delivery.

Security Measures. We make access to privacy-sensitive information subjects through rigorous procedural and technological controls, consistent with legal requirements and the demands of customer service. Not only do we take the highest levels of online and Internet data transfer security from our third-party hosting company, but our facility and employees go through rigorous testing and continuous analysis to ensure security.

Disclosure to Third Parties. We will provide individually-identifiable information about consumers to third parties ONLY if we are compelled to do so by the following methods:

By order of a duly-empowered governmental authority
By the express permission and request of the individual consumer
Through the necessary to process transactions and provide our services
Privacy and Our Business Partners. When we make our technologies, products or services available to business partners, we will not share with them any personally specific consumer information than is necessary, and we will make every reasonable effort to assure, by contract or otherwise, that they use our technology and services in a manner that is consistent with this Privacy Policy.

TAXES

When ordering, please remember that all customs, duties and taxes are the sole responsibility of the customer.

CUSTOMER SERVICE

Need Help Determining What to Order?
Send an e-mail to Herbal.rose@yahoo.com or call 800-513-7854 to speak with one of our Product Specialists. Members of the Herbal Rose staff are always happy to help ensure that you get the right product, at the right price. Call or E-mail Herbal Rose today!

Still Can’t Find the Product(s) You Want to Order?
No problem, give us a call and we’ll find it for you! Chances are, we can find you multiple varieties of similar products and give you the chance to order what is best for you.

That’s the Herbal Rose customer service guarantee!

Call us today at 800-513-7854, e-mail us, fax us at 775-882-3065 or domestic mail us at

Herbal Rose Health and Wellness Center
5655 Old 395 N
Carson City, NV 89704

SHIPPING METHODS, INFORMATION AND GUIDELINES
(See International Restrictions)

Herbal Rose uses a variety of shipping methods both nationally and internationally. If you do not designate a shipping method, Herbal Rose will choose the most cost-effective shipping method within your timelines. Also, please review Product Shipping Restrictions for your state or country.

US DOMESTIC and INTERNATIONAL SHIPPING OPTIONS AVAILABLE

POP – USPS Priority Mail
UPG – UPS Ground
UP1 – UPS Next Day Air
UP2 – UPS Ground 2 day
UP3 – UPS Ground 3 day
UPI – UPS WorldWide Expedited
UPX – UPS WorldWide Express
FEP – FED EX Priority Overnight
FES – FED EX Standard Overnight
EMI – USPS Express Mail International
API – USPS Air Parcel Insured – (not trackable)
EU – EU Countries Door to Door – (not trackable)

(Please note: Package receipt times vary with API. While Herbal Rose Products ships all orders via API on the day they are received, it may take from one to twelve weeks for your package to arrive via API.)

Please remember that some products are restricted in certain countries. Check our updated product restrictions list for more details.

Questions About Your Shipment?
Upon receiving your package from Herbal Rose, carefully check the invoice found inside with the products you received. Occasionally, the environmentally-sound packing material inside your box can ‘hide’ and coverup smaller bottles. If there is a discrepancy, contact us immediately at 800-513-7854, within ten days of receiving your package.

Undelivered Packages
We’re sorry, but if your products are returned to us undelivered, HerbalRose.com cannot refund shipping and handling.

CONTACT

Have Questions About Your Order, our Products, or any general questions, please send us an e-mail at Herbal.rose@yahoo.com

Or
Visit our Offices/STORE
Herbal Rose, Health and Wellness Center
5655 Old Highway 395 N,
Washoe Valley, NV 89704

Phone: 800-513-7854
Fax: 775-882-3065