Herbal Rose Privacy and Security Statement

Herbal Rose is highly sensitive to the privacy interests of consumers and believes that the protection of those interests is one of its most significant responsibilities. Herbal Rose does NOT share information with third-party companies. In acknowledgment of its obligations, Herbal Rose has adopted the following Privacy Policy applicable to information about consumers that it acquires in the course of its business:

Acquisition of Information. We do not acquire any more information about consumers than is required by law or is otherwise necessary to provide a high level of customer service efficiently and securely. To this extent, the only required information is that which must be utilized to fill or deliver supplement orders accordingly.

Our Employees and Privacy. We train all Herbal Rose employees about the importance of ongoing privacy and security. Personal information about consumers is only accessible to those employees who require it to perform their jobs, strictly for Herbal Rose, which are the direct functions of online ordering through discrete delivery.

Security Measures. We make access to privacy-sensitive information subjects through rigorous procedural and technological controls, consistent with legal requirements and the demands of customer service. Not only do we take the highest levels of online and Internet data transfer security from our third-party hosting company, but our facility and employees go through rigorous testing and continuous analysis to ensure security.

Disclosure to Third Parties. We will provide individually-identifiable information about consumers to third parties ONLY if we are compelled to do so by the following methods:

1. By order of a duly-empowered governmental authority
2. By the express permission and request of the individual consumer
3. Through the necessary to process transactions and provide our services

Privacy and Our Business Partners. When we make our technologies, products or services available to business partners, we will not share with them any personally specific consumer information than is necessary, and we will make every reasonable effort to assure, by contract or otherwise, that they use our technology and services in a manner that is consistent with this Privacy Policy.

Refunds. If you wish to make a return, you must first request a Return Merchandise Authorization (RMA) number before you send your merchandise back to HerbalRose.com. Customers can request a RMA number by calling 800-513-7854 or by sending an e-mail click here. NOTE: Your request for an RMA number must be placed within 10 days of receiving your package. Failure to do so may result in a denied refund.

Questions. If you have questions about this privacy and security policy, please send an e-mail to click here .